In particular, I needed to change the “Move Finder Items” destination folder from its default selection (Documents) to any other location (I created and selected an HP Scans folder).
#Hp utility not working on mac pdf#
To fix problems with Scan to Computer’s Save as PDF task, you need to edit the relevant Scan Tasks item in HP Utility. Fixing the problem with these choices required that I edit each of the tasks. I had been unsuccessfully trying both Save as PDF and Save as JPG. Manage or print to your printer using any network connection. This revealed a list of “shortcut” tasks with the same names as appear on the 8600’s touchscreen. HP Smart makes it easy to get started and keeps you going with features like Print Anywhere or Mobile Fax Start with a hassle-free set up, then print, scan, copy, and share files directly from your computer to your friends, co-workers, or a linked cloud account. Return to the Scan to Computer section of HP Utility. When he returned, he had a new tactic for me to try: After rehashing much of the same fruitless territory as covered in the Forums, the support person put me on hold. But this may not be sufficient.Īs a last resort, I telephoned HP tech support. To initiate scans directly from the printer, you first have to enable the HP Utility option shown here. While these steps are necessary, they were not sufficient to be the solution. Had I checked the “Enable Scan to Computer” option from the Scan to Computer section of the included HP Utility application? (Yes, I had). After I posted a message to the HP Support Forums, two HP employees replied with queries: Had I installed all the HP software that came with the printer? (Yes, I had). Neither HP’s online support nor the printer’s
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